Sizing and Purchasing
When you contact us about purchasing a door please provide your door size and desired style. All styles listed on our sites are available in the following sizes:
- 63” X 81” (5′.25′ x 6.75′)
- 63″ X 95.5″ (5.25′ x 7.96′)
- 66 X 81 (5.5′ x 6.75′)
- 66 X 96 (5.5′ x 8)
- 74 X 81 (6.17′ x 6.75′)
- 74 X 96 (6.17 x 8′)
CUSTOM SIZES AVAILABLE UPON REQUEST, shipping time may vary for custom size purchases, but if you provide your measurements we can custom make a door to your specifications.
ALL PURCHASES OF AN IRON DOOR INCLUDE:
- 12 gauge construction galvanized and powder coated to withstand East Coast climates.
- Matching Iron handle pulls
- High quality deadbolt
- Free screen (for a limited time)
When purchasing 3.75% will be added to all invoices paid via CC. No exceptions.
Fit and Finish
Doors are hand finished and variations are NOT considered a defect. 5 year limited finish warranty with proper overhang. INSTOCKIRONDOORS.COM is not responsible for installations performed by unapproved installers. READ MORE ON OUR WARRANTY PAGE.
You may return Purchased items up to 14 days upon delivered with written approval by INSTOCKIRONDOORS.COM. For any non-defective product, unauthorized return or unreasonable reject receiving item after it is shipped, 15% restocking fee will be applied, buyer will pay for return shipping costs and original shipping will not refund.
IF CUSTOMER SIGNS RECEIPT FOR PRODUCT, Customer is accepting the product in it’s condition. All items must be returned in original condition with all shipping packages.
Within 14 days of the date products are delivered and prior to installation or an attempt to install, your purchase can be returned to us for a refund. Please note that a 15% restocking fee will be charged for the return, and INSTOCKIRONDOORS.COM has the right to charge for any damages that may have occurred the product has been shipped. Delivery fees are not refundable.
If you have any questions regarding your product before or after shipment, contact us and we will be happy to answer any questions or concerns that may arise.
In order to return an item you need to first obtain an Return Merchandise Authorization number(RMA) from us. To request an RMA number, call Customer Service at 1-833-IRON-NOW.
Place the original product into its original packaging. Please do not place stickers or shipping labels on the original package. The RMA number must be clearly written on package. We recommend you ship via insured common carrier service with a tracking number.
Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages. Please allow up to 3 to 4 weeks for your refund or exchange to process for stock products.
Terms for Return
- A 15% restocking fee will be charged for all Product(s) that are returned/exchanged.
- Installed products are not returnable.
- Delivery fees are not refundable.
- All returned Product(s) must be in their original condition.
- Returns or exchanges must be received by us within 14 days of the date products are delivered
- Product(s) need to be returned or exchanged in the original factory box(es) or container(s), with all packing materials and instructions.
- When Product(s) are sent back for return or exchange, The Purchaser(s) will be responsible for the cost of return shipping and assume liability for any damage incurred during the return transit.
- Product(s) must be shipped back to us for exchange before we ship out new merchandise (No cross shipping).
- We reserve the right to refuse service or cancel orders placed on this site by issuing a refund at anytime.
- Refunds will be issued by the same method of payment used for the original purchase.